Hotel Infantas by Mij

• Telematic medical attention, in person and transfer to the hospital at no cost.
• At no cost to the Hotel Infantas by Mij customer.
• Multilingual service. Elimination of language barriers.
• Bureaucratic management of procedures with insurance companies.
• 24/7 service.
• VIP protocol. Premium services

Phone number: 901 123 456

General Protocols

• Daily cleaning and sterilization of entire rooms
• Room keys
• The mask and social distance are mandatory.
• Knobs and switches
• Doors and knobs
• Continuous cleaning and sterilization of common areas with special attention to those with the greatest attendance.

• Continuous ventilation of common areas
• Frequent change and cleaning of ventilation filters
• Sanitizing Solution Dispensers
• Separation screens at the Reception
• Safety signs and recommendations
• Carpet for disinfecting shoes and luggage wheels

Guests protocols

• Mandatory use of a mask
• Disinfection of shoes and luggage upon entering
• Hand disinfection with sanitizing solution
• Use of the elevator: maximum 1 person, except if you share a room or if you are from the same family unit.
• Card payment recommendation

Employees protocols

• Trained and informed in hygiene, safety and cleaning
• Mandatory use of Personal Protective Equipment
• Daily washing of uniforms at 60ºC
• Daily health check

Restoration Protocols

• Breakfast will be served keep safe distances
• The minibar will remain empty but switched on so that they can use it if they need it
• The rest of the restaurant services will be closed for the moment.
• Capacity control to avoid crowds