Our customer reviews
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Hotel guest
19-Aug-2019Customer rating:Very clean and comfortable. Wonderful staff at the front desk
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Hotel response
Dear Candi, Thank you for your words about your stay. We are happy to know that the hotel accomplished your expectations and that you enjoyed your time with us. Do not hesitate to visit us if you return to Madrid. Regards
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Hotel guest
16-Aug-2019Customer rating:Excellent location for central Madrid. Friendly and helpful staff.
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Hotel response
Dear Adrianna, We would like to thank you your comment about our hotel. As you said the location of the hotel allow for visiting the city centre by foot as we are near Gran Via, Prado Museum or Puerta del Sol. We also thank you your words about the staff, we are happy to know that you enjoyed your stay with us. Greetings from the centre of Madrid
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Hotel guest
1-Aug-2019Customer rating:Nice hotel, very friendly staff!
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Hotel response
Dear Immo, Thank you for your words about us. We are happy to know that you enjoy your stay. Hope to see you again next time you are in Madrid!
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Hotel guest
31-Jul-2019Customer rating:This is my second time staying at your hotel, and I was very please both times. The primary reasons for choosing your hotel are that you are pet friendly and because of the location. The first time I stayed with my two small dogs, and the second with me one small dog. Your staff was welcoming and efficiently booked me both times. I will continue to choose your hotel because of this reason, with our without my dogs. Thank again!
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Hotel response
Dear Joanna, Thank you for share you experience in our hotel. As you said, we accept pets in our rooms, they have an extra charge of 8.80€ per day but we think they can enjoy the holidays as we do. Thank you for your words about the staff, we really appreciate it. Do not hesitate to visit us again.
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Hotel guest
19-Jul-2019Customer rating:Good solid hotel on a quiet street that is just 5 minutes’ walk from the Banco de Eapaña metro. This is in the artsy and gay part of Madrid, close to Goya and the active shopping district. Because everything was prepaid online, there was very little interaction with the front desk. They were all polite and helpful. The hallways lights are motion detected, therefore energy efficient. The elevators are small but useful. The room key needed to be swiped several times before the light turn green. That was the only inconvenience. The room was modern and quite okay by European standards. Good a/c, good hot water. The bathroom floor was seeping water just a little on my last day, as I was getting ready to check out. I did not have a chance for the hotel food, just because of the choices up and down the street. The bed, linens and towels were fine. I had an interior room that had a view of the alley but that was not important to me this time. Housekeeping was great and I felt secure while staying in the hotel. For this price point, I would be willing to use the hotel again.
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Hotel response
Dear traveller, Thank you for your words about the hotel, we are happy to know that you felt comfortable during your stay. As you remark, the situation of our hotel is really good, on a quiet area of the city centre surounded by restaurants and bars. Do not hesitate to visit us again on your next trip to Madrid.
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