Dear Mr. Chen. Thank you for your sincere words about your stay in our hotel. We are really sorry to know that your stay could have been in better ways. We always try to give our guests the best range of offers according to their needs, but in some periods of time price is subject to the demand and offer of this very centrical area of Madrid, since we are located in the same downtown of the city, nearby touristic point of interest such Puerta del Sol, Plaza Mayor, Museums of the city. We always try to maintain all our facilities and furniture according to the passage of time, so we would really consider about if those need to be update according to your words. We hope that in case you need to come back to Madrid you could give us another chance to improved your opinion of us. Best regards from all Hotel Infantas By Mij Staff.