Hotel Infantas Madrid

At Hotel Infantas by Mij, we care very much about our clients and workers, that is why we have implemented several measures and work protocols so that your stay at our hotel is completely pleasant and our workers are calm while performing their duties. Below we detail some of those measures

General Protocols

  • Daily cleaning and sterilization of complete rooms
  • Common areas
  • Room keys
  • Controls and switches
  • Knobs and gates
  • Continuous cleaning and sterilization of high-use areas
  • Continuous ventilation of common areas
  • Frequent change and cleaning of ventilation filters
  • Installation of security measures:
  • Disinfectant solution dispensers
  • Separation screens in the Reception
  • Safety and recommendation signs
  • Disinfection mat for shoes and luggage wheels

Protocols for guests

  • Mandatory use of mask
  • Disinfection of shoes and luggage when entering
  • Disinfection of hands with disinfecting solution
  • Use of the elevator: maximum 1 person, except if sharing a room
  • Credit card payment recommendation (secure payment)
  • Deposit of room key in ballot box at reception, on departure

Protocols for employees

  • Trained and informed in hygiene, safety and cleanliness
  • Mandatory use of Personal Protective Equipment
  • Daily uniform washing at 60ºC
  • Daily control of health status

Restoration Protocols

  • Breakfast should be served at the room following the scheduled taken at the reception
  • Minibar will be empty but switched on just in case you want to use it
  • Bar and restaurant will rbe temporarily closed