Hotel Infantas Madrid

At Hotel Infantas by Mij, we care very much about our clients and workers, that is why we have implemented several measures and work protocols so that your stay at our hotel is completely pleasant and our workers are calm while performing their duties. Below we detail some of those measures


General Protocols

  • Daily cleaning and sterilization, complete rooms

  • Common areas

  • Room keys

  • Controls and switches

  • Knobs and gates

  • Continuous cleaning and sterilization of high-use areas

  • Continuous ventilation of common areas

  • Frequent change and cleaning of ventilation filters

  • Installation of security measures:

  • Disinfectant solution dispensers

  • Separation screens in the Reception

  • Safety and recommendation signs

  • Disinfection mat for shoes and luggage wheels


Protocols for customers

  • Mandatory use of mask

  • Disinfection of shoes and luggage when entering

  • Disinfection of hands with disinfecting solution

  • Use of the elevator: maximum 1 person, except if sharing a room

  • Credit card payment recommendation (secure payment)

  • Deposit of room key in ballot box at reception, on departure


Protocols for employees

  • Trained and informed in hygiene, safety and cleanliness

  • Mandatory use of Personal Protective Equipment

  • Daily uniform washing at 60ºC

  • Daily control of health status


Restoration Protocols

  • Breakfast should be served at the room following the scheduled taken at the reception.

  • Minibars will be empty but on just in case you want to use them

  • Restaurant and bar will be closed until new order